(4.6 / 5)2235+ Ratings

Fenix Reviews

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Overall Rating

4.6
13 Reviews
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About Fenix

Fenix Lighting is a company that specializes in the production of high-quality lighting products. Their offerings include flashlights, headlamps, lanterns, and bike lights. The flashlights are known for their brightness, durability, and convenience, with most models being LED and USB rechargeable. The headlamps are lightweight, making them suitable for activities like jogging, and some models feature detachable right-angle flashlights for efficiency. The lanterns are designed for camping, with features like magnetic bases, USB rechargeable batteries, and red or directional lighting. The bike lights are extremely bright, with most models being USB rechargeable and capable of producing over 1000 lumens. They also offer a range of accessories.

In terms of services, Fenix Lighting provides a lifetime warranty and repairs service against any defect in material and workmanship for all their products. They also offer a product finder to help customers discover the best flashlight, headlamp, lantern, or bike light for their needs. Additionally, they provide the option to customize flashlights with a custom mark, unique text, or body wrap designs. Their customer service is dedicated to resolving product, service, and warranty problems promptly to ensure the highest level of customer satisfaction.

Fenix Pros & Cons

Pros of Fenix Lighting:

  1. Bright Lumen Output: Fenix flashlights are known for their high lumens, providing bright light for various applications.
  2. Far-Reaching Throw: The flashlights offer a significant throw distance, making them suitable for outdoor and long-range use.
  3. Long-Lasting Battery Life: Rechargeable batteries provide larger capacity and longer-lasting battery life, reducing the need for frequent replacements.
  4. Convenient Charging: Many models come with Type-C USB ports, allowing for convenient and fast charging, similar to modern mobile devices.
  5. Durable Build Quality: Fenix flashlights are generally praised for their robust build quality, with some models featuring thicker anodizing and durable materials.

Cons of Fenix Lighting:

  1. Customer Service Issues: Some users have reported difficulties with customer service, including unresponsive support and issues with warranty claims.
  2. Quality Control Variations: There have been instances where the quality of the flashlights can vary, with some units showing pecks of anodizing missing from daily use.
  3. Limited Warranty Support: There have been cases where customers were not supported with warranty claims, especially if the product was purchased from a third-party retailer.

Important Note: The quality and reliability of Fenix flashlights can vary depending on the specific model and source of purchase. It is crucial to research and read reviews before making a purchase.

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Fenix Customer Reviews (13)

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Tod Herrera
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Jul 7, 2023
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Anita French
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Jul 7, 2023
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Sarah Solt
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Mia Dixon
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Arpad Máthé
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Taisa Sultanovich
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Annette Robillard
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Jul 5, 2023

Fenix Customer’s Q&A

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Fenix Features and Benefits

Key features and benefits of fenixlighting.com include:

  • High-Quality Materials: Products are made from the highest quality materials, including aircraft-grade aluminum, premium HAIII hard-anodized finishes, toughened ultra-clear glass lenses with anti-reflective coating, and 50,000-hour LEDs.
  • Rigorous Testing: Each flashlight is tested and evaluated by quality assurance professionals before being sold.
  • Advanced Technology: Fenix continues to advance illumination technology, turning precision LEDs into consistent illumination.
  • IP68 Rating: Fenix lights are renowned for their durability, with an IP68 rating that makes them suitable for outdoor activities such as camping, hiking, fishing, and boating.
  • Glove-Friendly Design: Some products, like the Fenix PD36R PRO, are designed to be user-friendly and glove-friendly.
  • High Lumens Output: Fenix lights are known for their superior brightness levels.
  • Reflective Headband: Some products come with a reflective headband for added visibility.

These features make Fenix Lighting a reliable choice for high-performance lighting needs. Whether setting up camp in the wilderness, navigating dark streets at night, facing unexpected emergencies, or tackling nighttime repairs, a Fenix light is a trustworthy tool ready to illuminate your path in any circumstance.

Fenix Pricing

Fenix Lighting does not provide specific pricing information on their website. However, they offer 30-day returns on all products, which suggests a commitment to customer satisfaction and flexibility in purchasing decisions. For detailed pricing, it is recommended to contact their customer service directly or visit a physical store if available.

Fenix FAQs

FAQ

How To Open A Fenix Account?

To open an account on fenixlighting.com, follow these steps:

  1. Visit the fenixlighting.com website.
  2. Look for the register option on the site.
  3. Fill out the product registration form to get a standard product warranty.

If the product was purchased directly from the website, there's no need to register the product as it has been automatically registered. However, if the product was purchased from one of the retailers, then filling out the form to register the product is necessary.

For any further assistance, consider reaching out to Fenix Lighting's customer service. They can be contacted via email at customerservice@fenixlighting.com or by phone at 888-775-9996 during their operating hours from Monday to Friday, 8:00 am to 4:00 pm MST.

Remember, registering the product helps in getting a replacement, repair, or maintenance if needed. It also makes you eligible for special offers and a rewards program that's coming soon. Hope this helps! Feel free to ask for more information.

FAQ

Fenix Alternatives

Here are some alternatives to fenixlighting.com:

  1. fenix-store.com
  2. 1lumen.com
  3. nitecorestore.com

These websites offer similar products and services. They are popular choices among consumers looking for high-quality, durable, and carefully designed flashlights, headlamps, and bright lights. Whether for outdoor, sport, or emergency lighting, these alternatives provide a variety of options to meet different needs.

Please note that each website has its own unique features and offerings. It's recommended to explore each one to find the best fit for your specific needs. Remember to consider factors such as product range, target audience, and design features when making a decision.

For more alternatives, consider using a website analysis tool like Similarweb or Semrush. These platforms can provide a comprehensive list of competitors and alternatives based on keyword and audience similarity.

Hope this helps! Feel free to ask for more information.

FAQ

How long does it take to receive an order from Fenix Lighting?

Orders from Fenix Lighting are typically shipped within 24 hours. If an order is placed before 1 p.m. Central Time, it is usually shipped the same day. However, during busy seasons, the 24-hour shipping time may be extended. Once the order is shipped, a tracking number is provided which can be used to estimate the date of arrival. Please note that these details may vary and it's always a good idea to check the official Fenix Lighting website or contact their customer service for the most accurate information.

FAQ

What is Fenix Lighting?

Fenix Lighting is the principal U.S. distributor and the world leader in Fenix® sales. The company offers a wide range of high-performance lighting products including flashlights, headlamps, lanterns, bike lights, and accessories. These products are widely used in outdoor, military, security, industrial, and other professional fields. Fenix Lighting also provides customization options for flashlights, making them unique and personalized. The company focuses on a few core features: brightness, durability, and convenience. All of their flashlights are LED, and the majority are USB rechargeable. Fenix Lighting's bike lights are extremely bright and have a diverse range of functions, including helpful safety features like burst and flashing mode options and are water and dust-resistant. The company was founded in 2001 and has developed into a national high-tech enterprise integrating R & D, manufacturing, and sales.

FAQ

Can you tell me more about the products of fenixlighting.com?

Fenix Lighting offers a wide range of lighting products. The product categories include flashlights, headlamps, lanterns, and bike lights. Some of the products available on their website are:

  • Fenix E20 V2.0 AA Flashlight priced at $44.95, rated 5 stars by 4 shoppers.
  • Fenix BC05R V2.0 Rechargeable Bike Taillight priced at $19.95, rated 4 stars by 5 shoppers.
  • Fenix HM60R Rechargeable Headlamp - 1300 Lumens priced at $79.95, rated 4.9 stars by 8 shoppers.
  • Fenix HP30R V2.0 Rechargeable Headlamp priced at $219.95, rated 4.3 stars by 3 shoppers.
  • Fenix LR50R Flashlight - 12000 Lumen Spotlight priced at $319.95, rated 4.4 stars by 7 shoppers.

These products are known for their brightness, durability, and convenience. All of the flashlights are LED, and the majority are USB rechargeable. The headlamps are lightweight for jogging yet bright enough to illuminate the entire night forest. Some of the headlamps feature detachable right-angle flashlights for efficiency and convenience in tasks. The lanterns are built tough and designed to illuminate the entire campsite. The bike lights are extremely bright and have a diverse range of functions, including helpful safety features like burst and flashing mode options and are water and dust-resistant.

FAQ

How can I contact customer service at fenixlighting.com?

To get in touch with the customer service at fenixlighting.com, the following contact details can be used:

  • Customer Service Hours of Operation: Monday-Friday 8:00 am to 4:00 pm MST
  • Toll Free: 888-775-9996
  • Fax: 888-775-9991
  • Email: customerservice@fenixlighting.com

For any warranty or repair issues, the following contact details can be used:

  • Warranty and Consumer Services Assistance Hours of Operation: Monday-Friday 8:00 am-4:00 pm MST
  • Toll Free: (888) 775-9996 EXT. 1
  • Email: warranty@fenixlighting.com

The Fenix Lighting US Service Repair Center is located at 161 Market Street, Monticello, AR 71655. Please note that merchandise may not be returned without the prior approval of Fenix Lighting US. It's recommended to contact customer service with any inquiries on products that were shipped in error or are found to be defective in workmanship and quality.

FAQ

About fenixlighting.com Popular Products and Services?

Fenix Lighting offers a wide range of lighting products and accessories. The popular categories include Flashlights, Headlamps, Lanterns, and Bike Lights.

In the Flashlights category, Fenix offers a variety of types including everyday carry (EDC), camping, hunting, tactical, and public safety flashlights. These flashlights are known for their brightness, durability, and convenience. They are all LED and most of them are USB rechargeable.

The Headlamps offered by Fenix are lightweight, making them suitable for jogging, and bright enough to illuminate an entire night forest. Some headlamps feature detachable right-angle flashlights for efficiency and convenience.

Fenix Lanterns are designed for camping and are built to be bright and durable. They feature several models with magnetic bases, USB rechargeable batteries, and red or directional lighting.

The Bike Lights from Fenix Lighting are extremely bright and have a diverse range of functions. Most of these bike light models are USB rechargeable and can produce over 1000 lumens. They also include safety features like burst and flashing mode options and are water and dust-resistant.

Fenix Lighting also offers a Product Finder service to help customers discover the best flashlight, headlamp, lantern, or bike light for their needs. They also provide customization options for flashlights, including custom marks, unique text, and body wrap designs.

FAQ

What is the price range of Fenix Lighting products?

The price range of Fenix Lighting products varies widely. Some products are priced as low as $5.95, such as the ALF-18 Battery Holder, while others, like the ARE-A4 Battery Charger and 3500 Battery Bundle, can cost up to $127.95. Prices for Fenix torches in the UK range from £14 to £400. Please note that these prices may vary based on the specific product, its features, and the region of purchase. For the most accurate and up-to-date pricing, it's recommended to check the official Fenix Lighting website or authorized retailers.

FAQ

How can I contact customer support at Fenix Lighting?

To get in touch with Fenix Lighting customer support, the following options are available:

  • Phone: Reach out to them toll-free at 888-775-9996. Their customer service hours of operation are Monday-Friday from 8:00 am to 4:00 pm MST.
  • Email: Send an email to customerservice@fenixlighting.com.
  • Fax: Their fax number is 888-775-9991.
  • Mail: For repairs, you can send your product to the Fenix Lighting Repair Center at 161 Market Street, Monticello, AR 71655.

Remember, it's always a good idea to check the official Fenix Lighting website for the most up-to-date contact information.

FAQ

Can you tell me more about Fenix Lighting products?

Fenix Lighting offers a wide range of lighting products. Some of the popular products include the Fenix HM60R Rechargeable Headlamp with 1300 Lumens, the Fenix E20 V2.0 AA Flashlight, and the Fenix BC05R V2.0 Rechargeable Bike Taillight. Other notable products are the Fenix HP30R V2.0 Rechargeable Headlamp, the Fenix E12 V2.0 AA Flashlight with 160 Lumens, and the Fenix PD36R V2.0 Flashlight with a special edition engraved design. Fenix Lighting also offers the Fenix LR50R Flashlight, a 12000 Lumen Spotlight, and the Fenix LR40R V2.0 Search Flashlight with 15000 Lumens. These products are known for their brightness, durability, and convenience. Most of them are LED and USB rechargeable. Fenix Lighting is recognized as a leader in the flashlight industry. They also offer headlamps, lanterns, and bike lights. The headlamps are lightweight and bright enough to illuminate the entire night forest. Some headlamps feature detachable right-angle flashlights for efficiency and convenience. The lanterns are built tough and designed to illuminate the entire campsite. They feature models with magnetic bases, USB rechargeable batteries, and red or directional lighting. The bike lights are extremely bright and have a diverse range of functions. Most bike light models are USB rechargeable and can produce over 1000 lumens. They also include helpful safety features like burst and flashing mode options and are water and dust-resistant.

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